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Last Updated: 11/20/2024
in FAQ & Troubleshooting
Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adh...
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Outbound Faxes gives you a detailed view into the faxes that have been sent out of your Updox account. Features Overview The Outbound Fax dashboard shows a complete day’s worth of faxes, always on one screen. If you want to view a different da...
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Updox offers a variety of ways you can add documents to your inbox. Once in your inbox, you can combine multiple documents and send them out to another Two efficient ways of adding documents to your inbox are printing to Updox and dragging and dr...
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Multi-Factor Authentication (MFA) adds an additional layer of security to your account beyond just a username and password for login. For Updox accounts with MFA enabled, this guide will provide the how-to steps for individual user MFA setup as w...
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Release of Information This
article specifically covers our Release of Information app and how we integrate with ChartSwap. If you don't know what our Release of Information app is, you can learn more in our Release of Information Overview ...
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Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax routing, you can now create rules that match on the from number of the incoming ...
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The Waiting Room in Updox's Video Chat makes managing your telehealth visits an easy and intuitive process. You can send invites to patients right from your waiting room management view. But, did you know you could also set up a public waiting ...
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The following is a guide for ensuring the best quality and performance of the custom virtual backgrounds feature within Updox Video Chat. Ensuring Virtual Background Quality and Performance These steps are not required when using the virtual ...
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A detailed guide on installing the Updox Printer for Windows OS.