Popular Articles

  1. Improving Your Virtual Background Experience

    The following is a guide for ensuring the best quality and performance of the custom virtual backgrounds feature within Updox Video Chat.  Ensuring Virtual Background Quality and Performance These steps are not  required when using the virtual ...
  2. Updox Compliance Information

  3.  Installing Updox Print to Inbox

    A detailed guide on installing the Updox Printer for Windows OS.
  4.  Tagging: Tips and Tricks

    Filtering Your Tags with Type Ahead Search Your browser does not support HTML5 video. Helpful Tips: You may search for any letter or part of a tag name -- if it's in the tag name, it will appear in the list! You may use your keyboard...
  5. How To: Installing Updox Print to Fax

    The Updox Fax printer will enable you to fax documents from your EHR, a website, or another application. Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these device...
  6. Release of Information Overview

    Release of Information The goal of our Release of Information product is to help you efficiently manage and fulfill the stream of medical record requests flowing into your office. Many of you are already using Updox to gather and return documenta...
  7. How to: Configure Rules for Reminders

    Configuring Reminders Settings The first step to configuring Reminders is setting up rules in Reminders Settings. Within Settings, you can:   Choose how you want to deliver reminders (text messages, emails, or phone calls) and how often Select t...
  8. Adding a Waiting Room Link to Your Reminders

    Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow.  It is easy to set up.  Just follow the steps below to get started.  NOTE : You must have Admin access to configure the settings for thi...
  9. Realtime Tagging

    Realtime Tagging is a helpful feature that shows tag changes on folder items in real-time without needing to refresh the page. Realtime Tagging is especially helpful when you have multiple users working in your inbox. It simplifies workflows and imp...
  10. Partner Implementation Details for SMS

    All partners |  Public API partners |  Updox webapp partners and users All partners Account creation and management updates Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public A...