Popular Articles

  1. Release of Information Overview

    Release of Information The goal of our Release of Information product is to help you efficiently manage and fulfill the stream of medical record requests flowing into your office. Many of you are already using Updox to gather and return documenta...
  2.  Installing Updox Print to Inbox

    A detailed guide on installing the Updox Printer for Windows OS.
  3. Adding a Waiting Room Link to Your Reminders

    Adding a Public Waiting Room link to your reminders is a great way to streamline your Video Chat workflow.  It is easy to set up.  Just follow the steps below to get started.  NOTE : You must have Admin access to configure the settings for this ...
  4. Updox Compliance Information

  5.  Video Chat Overview

    A video overview of our updated Video Chat feature!
  6. How To: Installing Updox Print to Fax

    The Updox Fax printer will enable you to fax documents from your EHR, a website, or another application. Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these device...
  7. Tips and Tricks: Using Broadcast with Forms

    Broadcast is a great way to communicate directly with your patients. One great way to use Broadcast is to combine it with Forms. You can send forms through Broadcast and patients can fill them out and return them.  Let's take a look at an example....
  8. Fax Blocklist Overview

    If you receive spam faxes to your Updox Inbox, you can block a number from interrupting your daily workflows by adding it to the Fax Blocklist. When a fax number is added to the Fax Blocklist, all future faxes from the number will automatically ...
  9. How To: Change to a HIPAA-safe Practice Name for Secure Text, Broadcast, and Updox Payments

    Great News! Set up your HIPAA-safe practice name to identify your office in the Secure SMS message, Updox Payments, and Broadcast messages. Updating this field will allow you to greet your patients and identify who you are without being specifi...
  10. FAQ & Troubleshooting