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What is the Updox Knowledge Base? The Updox Knowledge Base is our new and improved customer resource center for documentation ranging from tutorials, webinars, best practices, and more! Introduction to Updox This section is recommended fo...
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Last Updated: 11/20/2024
in FAQ & Troubleshooting
Overview Due to rulings and regulations implemented by the Federal Communications Commission (FCC) through the Telephone Consumer Protection Act (TCPA), mobile carriers (e.g. Verizon) have implemented a series of policies and procedures to adh...
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Outbound Faxes gives you a detailed view into the faxes that have been sent out of your Updox account. Features Overview The Outbound Fax dashboard shows a complete day’s worth of faxes, always on one screen. If you want to view a different da...
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Overview Advanced Fax Routing replaces the previous fax routing rules that could be found in the Fax Settings menu ( Menu → Admin → Fax Settings ). With Advanced Fax routing, you can now create rules that match on the from number of the incoming ...
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This guide will help troubleshoot compatibility issues you may experience.
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An in-depth, video tutorial for installing and using Updox Print to Fax to its highest potential!
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Last Updated: 02/23/2023
in Contact Us Contacting Support Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower right corner ...
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User Guide on Creating and Managing Users
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The video below will take you through an in-depth tutorial for using our Faxing feature to its highest potential!
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Learn the differences between forwarding your fax line and porting. Forwarding your fax line to Updox Forwarding your fax line allows you to keep your existing fax line with your current carrier/provider. Reasons for forwarding: Routing exi...