Popular Articles

  1. Video Chat User Guide

    Last Updated: 09/05/2024 in Explore Updox Products Video Chat Overview
    Check out our guide on getting started using Video Chat.   How to Use Updox Video Chat 1. Log in to your Updox account.   2. The Video Chat button is located in the menu line of the Updox Inbox. Click the button to initiate a video chat.  ...

  2. How To: Using Tags

    Last Updated: 10/27/2023 in Explore Updox Products Inbox Tags
    Adding, Managing, and Applying Tags To manage your tags, click on Menu → Admin → Tags . The Tags menu displays your active and inactive tags and provides the ability to add a new tag, edit a tag's color or name, activate or inactivate a ...

  3. How To: Installing Updox Central Printer

    Last Updated: 02/26/2025 in Installations Updox Central
    **To use this printer you must also have Updox Central installed** Note: Updox printers are currently incompatible with ARM-based processors on Windows devices. Our printers will not install on these devices. Step 1:  Navigate to the Control...

  4. Installing the Updox Printer for Mac

    Last Updated: 07/12/2022 in Installations Updox Print to Inbox
    What is an Updox Printer? To enable outbound faxing from Updox, you will need to install an Updox printer that will allow you to move documents to the Updox Inbox. We call this printing to the Updox Inbox.  Follow these step-by-step instructio...

  5. User Guide: Faxing

    Last Updated: 11/21/2023 in Explore Updox Products Faxing Overview
    How to Use Updox Electronic Fax A quick guide to get your practice using Electronic Fax today. Log in to Updox 1. Enter your username and password to log in to your Updox account.  Inbound Faxes 2. An inbound fax will appear in your Inbox as...

  6. How To: Installing Updox Central

    Last Updated: 02/26/2025 in Installations Updox Central
    This article walks through installing and configuring the Updox Central component.

  7. Welcome to the Updox Knowledge Base!

    Last Updated: 07/19/2022 in Introduction to Updox Using the Knowledge Base
    What is the Updox Knowledge Base? The Updox Knowledge Base is our new and improved customer resource center for documentation ranging from tutorials, webinars, best practices, and more! Introduction to Updox This section is recommended fo...

  8. Updox Technical Guide

    Last Updated: 02/11/2025 in Introduction to Updox Technical Requirements
    This guide will help troubleshoot compatibility issues you may experience.

  9. We are here to help!

    Last Updated: 02/23/2023 in Contact Us Contacting Support
    Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower right corner ...

  10.  How to Install and Use Print to Fax

    Last Updated: 02/26/2025 in Installations Updox Print to Fax
    An in-depth, video tutorial for installing and using Updox Print to Fax to its highest potential!
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