-
Last Updated: 02/23/2023
in Contact Us Contacting Support Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower r...
-
How to: Port a fax line to Updox What is Porting? To “port” a phone number simply means to transfer the existing service from one provider to another. In this case it would move the number to Updox. Please review the Key Points ...
-
Checklist of tasks related to Faxing to review as a new user.
-
Release of Information The goal of our Release of Information product is to help you efficiently manage and fulfill the stream of medical record requests flowing into your office. Many of you are already using Updox to gather and return documenta...
-
Last Updated: 11/28/2022
in FAQ & TroubleshootingBreakdown of our most frequently asked questions regarding Faxing.
-
A video overview of our updated Video Chat feature!
-
An in-depth, video tutorial for using our Using Secure Text & SMS to its highest potential!
-
The Role of an Updox Admin User As the Admin user responsible for the setup and configuration of Updox, you will be responsible for various tasks. This overview is intended to prepare you for those tasks and what you should consider as you begin ...
-
What is Updox Reminders? Reminders is an appointment reminder solution that you can personalize to easily engage with patients and make sure they get the information they need and help ensure they keep their appointment. This two-way messaging s...
-
An in-depth, video tutorial on Creating Fax Coversheets in Updox!