Popular Articles

  1. How To: Send a Broadcast Message

    The Updox Broadcast tool will allow you to send one-way messages to all or a select group of patients at once, using the following steps
  2. How to: Upload a Contact List

    Uploading contacts into your Updox account can give you easy access to contacts in your existing Address Book! Step 1:   Access the File Upload area in Updox by clicking on Menu, then Tools, then File Upload (.csv) Step 2: In the f...
  3. How To: Create Forms

    To create a form in Updox, start by going to Menu - Admin,  and select  Form Management .   In the Form Manager, you can manage existing and create new forms. Click Add New Form  to start a new form. Step 1: Name ...
  4.  Routing & Filing Faxes/Documents

    The video below will take you through an in-depth tutorial for Routing & Filing Faxes/Documents!
  5. How to: Setting Up Queues

    Below you will find a quick guide for Setting Up Queues for your account. Step 1: In the upper left hand corner of Updox, click Menu - Admin - Queues . Step 2: Click on New , then enter in the name of your queue.  2a . Be sure...
  6. FAQ: Video Chat

    Breakdown of our most frequently asked questions regarding Video Chat.
  7. How to: Forward your Fax Line to Updox

    Forwarding with Updox can be completed in three simple steps! Step 1: Find your Updox fax line within Updox by clicking on  Menu - Admin - Fax Settings . Updox automatically assigns each practice a fax line upon registration. Step 2: ...
  8. Secure Text User Guide

  9. Electronic Forms Quick Guide

    Updox Forms are a great tool to help you eliminate paper forms.  Your patients can complete the forms online and return them from their phone, tablet, or computer.  Forms are secure, HIPAA-compliant, and easy to use.  Just follow the ...
  10. Updox Compliance Information