Popular Articles

  1. Partner Implementation Details for SMS

    All partners |  Public API partners |  Updox webapp partners and users All partners Account creation and management updates Change: New fields have been added to the account creation/update pages in Partner Portal and the Updox Public A...
  2. How To: Installing Updox Central

    This article walks through installing and configuring the Updox Central component.
  3. Updox Technical Guide

    This guide will help troubleshoot compatibility issues you may experience.
  4. Welcome to the Updox Knowledge Base!

    What is the Updox Knowledge Base? The Updox Knowledge Base is our new and improved customer resource center for documentation ranging from tutorials, webinars, best practices, and more! Introduction to Updox This section is recommended fo...
  5. Queues: Tips and Tricks

    Queues are a great way to optimize your Updox workflows.  Queues allow you to segment messages in your inbox to designated users in your practice and/or by message type.  For example, if you wanted to have your inbound medical records requests hand...
  6. Creating and Managing Users

    User Guide on Creating and Managing Users
  7. FAQ: Faxing

    Breakdown of our most frequently asked questions regarding Faxing.
  8. We are here to help!

    Contact Customer Support Customer support is staffed Monday through Friday, 8am to 6pm Eastern Time. We are available to LIVE CHAT for immediate assistance during business hours. Click the “Need Help?” button in the lower right corner ...
  9. How To: Using Interpreter Services

     
  10.  How to Install and Use Print to Fax

    An in-depth, video tutorial for installing and using Updox Print to Fax to its highest potential!