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User Guide on Creating and Managing Users
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An in-depth, video tutorial for installing and using Updox Print to Fax to its highest potential!
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Last Updated: 07/17/2025
in FAQ & Troubleshooting
Breakdown of our most frequently asked questions regarding Faxing.
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The video below will take you through an in-depth tutorial for using our Faxing feature to its highest potential!
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Learn the differences between forwarding your fax line and porting. Forwarding your fax line to Updox Forwarding your fax line allows you to keep your existing fax line with your current carrier/provider. Reasons for forwarding: Routing exi...
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How to: Port a Fax Line to Updox
What is Porting?
To “port” a phone number simply means to transfer the existing service from one provider to another. In this case, it would move the number to Updox. Please review the Key Points ...
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How to: Port a fax line to Updox
What is Porting?
To “port” a phone number simply means to transfer the existing service from one provider to another. In this case it would move the number to Updox. Please review the Key Points ...
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Checklist of tasks related to Faxing to review as a new user.
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The Updox Broadcast tool will allow you to send one-way messages to all or a select group of patients at once, using the following steps
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Configuring Reminders Settings The first step to configuring Reminders is setting up rules in Reminders Settings. Within Settings, you can: Choose how you want to deliver reminders (text messages, emails, or phone calls) and how often Select t...