Popular Articles

  1. September 2022

    September 2022 – What's New? Expanded the Maximum Participants to 20 People per Call Summary We have received several requests asking if we could expand the max number of participants allowed. To accommodate larger meetings and ensuring we main...
  2. How To: Send a Broadcast Message

    The Updox Broadcast tool will allow you to send one-way messages to all or a select group of patients at once, using the following steps
  3. FAQ: Secure Text & SMS

    Breakdown of our most frequently asked questions regarding Secure Text & SMS.
  4. Porting vs. Forwarding Your Fax Line

    Learn the differences between forwarding your fax line and porting. Forwarding your fax line to Updox Forwarding your fax line allows you to keep your existing fax line with your current carrier/provider.  Reasons for forwarding: Routing exi...
  5.  Faxing: Overview

    The video below will take you through an in-depth tutorial for using our Faxing feature to its highest potential!
  6. How to: Port your Fax Line to Updox

    How to: Port a fax line to Updox What is Porting? To “port” a phone number simply means to transfer the existing service from one provider to another. In this case it would move the number to Updox. Please review the Key Points ...
  7. How to: Port Your Fax Line to Updox

    How to: Port a Fax Line to Updox What is Porting? To “port” a phone number simply means to transfer the existing service from one provider to another. In this case, it would move the number to Updox. Please review the Key Points ...
  8. Secure Text User Guide

    How to use Updox SMS and Secure Text A quick guide to get your practice using SMS and Secure Text today 1. After logging in to your Updox account, click the Text Message button in the menu line of the Updox inbox.   2. A Text Message...
  9. Fax Coversheets

    Fax Coversheets Overview Our fax product gives you the ability to customize and manage your fax coversheets.  Fax Coversheets can be access by going to  Menu  > Admin  > Fax Coversheets   (for Admins only) or by going to Home  >  Outbound F...
  10. Onboarding Checklist: Fax

    Checklist of tasks related to Faxing to review as a new user.