New Articles

  1. Home Tab

    You can view your practice locations, message notifications, and appointment reminder notifications.
  2. Newsletter: Q1 2026

  3. February 2026

    Enhancements Extended SMS character limit Based on customer feedback, SMS messages now support up to 280 characters in one message. This enhancement allows you to share more detailed information, reduce message splitting, and communicate more...
  4. Messages Tab

    Learn how to view, send, reply to, and forward messages in your Patient Portal account.
  5. Manage Patient Portal Accounts from the Address Book

    Manage individual Patient Portal accounts from the Address Book.
  6. Patient Portal Account Access Recovery

    Learn how to reset your password and recover your username for Updox Patient Portal.
  7. Get Started with Updox Patient Portal

    Get started using Updox Patient Portal and learn how to log in for the first time.
  8. Request Quick Send SMS Phone Numbers

    Learn how to request a Quick Send SMS phone number.
  9. Newsletter: December 2025

  10. December 2025 Release Notes

    What's new Updated Partner Portal password requirements We updated the minimum password complexity requirements for all Partner Portal users. Your password must now contain: Between 16 and 72 characters At least 1 upper...